Insurance & Direct Billing

Offered at the following locations

Overview

Recover, Restore, and Perform at Your Best

At the Orthopaedic Institute, our physiotherapy services are designed to help you regain movement, reduce pain, and restore function following injury, surgery, or chronic conditions. Whether you’re dealing with a sports injury, recovering from surgery, or looking to optimize your physical performance, our team of experienced physiotherapists will develop a personalized treatment plan tailored to your unique needs. Using state-of-the-art techniques and evidence-based treatments, we focus on hands-on therapy, targeted exercise programs, and the latest rehabilitation technologies to get you back to doing what you love. With five conveniently located clinics, we ensure that high-quality care is always within reach.

Offered at the following locations

Overview

Most extended health plans cover physiotherapy, chiropractic care and massage therapy. We make using your benefits simple.

Physiotherapy, chiropractic care and registered massage therapy are covered by most workplace and private extended health plans in Ontario. Our front desk team can bill many insurance companies directly, so you only pay the amount your plan does not cover. We direct bill many insurers, including but not limited to Manulife, Sun Life, Canada Life, Green Shield, Blue Cross and Desjardins.

You do not need a doctor's referral to see a physiotherapist, chiropractor or massage therapist in Ontario. Some insurance plans do ask for a referral before they will pay, so check your plan before your first visit.

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Paying for your visit

If we can bill your plan directly, we submit the claim when you check out and you pay only what your plan does not cover. If your plan does not allow direct billing, you pay at the clinic and we give you a detailed receipt to submit yourself.

Have a question about your coverage? Call us at 289-674-4400 before you book and our team will help.

Bracing, orthotics and products: we don't direct bill for bracing, orthotics or other products. Payment is due at the time of purchase, and you can submit your receipt to your insurer. We're happy to give you an estimate in advance so you can confirm your coverage.

OHIP and WSIB: our clinics are not OHIP funded, and we don't bill WSIB for physiotherapy or other rehab services. Our sports medicine physicians and orthopaedic surgeons bill OHIP and WSIB for their own services through their own office teams.

WHAT
They
SAID

I was struggling with chronic shoulder pain for months, and nothing seemed to help. After just a few dry needling sessions at the Orthopaedic Institute, I felt an incredible difference. The team is knowledgeable, professional, and truly cares about patient recovery!